Payment & Security
How accepted payment options, price totals, authorization checks, and checkout security work for purchases made at sarviqo.com.
Available payment methods
Payment methods currently enabled for your order are displayed during checkout. Availability may differ by destination, billing address, device, currency, or payment-service provider. Choose one of the methods shown to complete payment.
Payment authorization & fraud checks
Payment providers, card issuers, and our store may perform reasonable authorization or anti-fraud checks before fulfillment. A financial institution may request verification, decline a transaction, or reserve funds temporarily. The provider controls its own authorization and release timeline.
Secure transaction handling
Sarviqo™ checkout is provided through Shopify and the applicable payment providers. Transactions use security measures appropriate to the services involved. We do not store complete payment-card numbers on our own web servers.
For your protection, never send a full card number, card security code, or online banking password by email.
Prices, currency & order total
Product prices and the transaction currency are shown on the store and at checkout. Before submitting payment, you can review item quantities, available discounts, applicable taxes, delivery charges, and the total amount payable.
The currency and final total displayed during checkout govern that transaction.
Bank fees & exchange rates
Your bank or payment provider may apply its own cross-border, currency conversion, or other account fees. These charges are established independently of Sarviqo™. Ask your financial institution for details about charges assessed by it.
Discount codes & promotions
Apply eligible promotional codes before completing payment. Promotions may have product eligibility requirements, deadlines, minimum spending levels, or usage restrictions disclosed with the offer. Confirm that the discount is reflected in the checkout total before placing the order.
Pending, declined or duplicate-looking charges
A pending entry can be an authorization rather than a settled charge. If you notice duplicate completed charges, a payment failure, or an unexpected transaction, contact our team with your order number and the relevant non-sensitive details. We may coordinate with the payment provider to investigate.
Refunds and payment reversals
Approved refunds are returned to the original payment method. Where a return inspection is required, approval follows receipt and review of the returned goods. Refunds are initiated within 5–10 business days after approval, while the provider may need additional time to reflect the credit. Review Return & Refund Policy for full terms.
Questions about your purchase
Email service@sarviqo.com or call +86 179-7316-2697 during support hours. Never send sensitive payment credentials in your message.
Business & Contact Information
Sarviqo™ is owned and operated by Wuhan Philomi Biotechnology Co., Ltd.. The company is the seller of record for purchases completed through sarviqo.com.
- Brand Name
- Sarviqo™
- Legal Company Name
- Wuhan Philomi Biotechnology Co., Ltd.
- Owner
- Li Shuaihao
- Website
- sarviqo.com
- Business Address
- Room 1-3, 1st Floor, Unit 1, Annex Building, No. 27 Qiujiawan, Guangba Road, Luonan Subdistrict, Hongshan District, Wuhan City, Hubei Province, China
- Customer Support Email
- service@sarviqo.com
- Customer Support Phone
- +86 179-7316-2697
- Customer Service Hours
- 8:00 AM – 10:00 PM Daily
Need a hand with your order?
For product specifications, order assistance, tracking, returns, refunds, or privacy questions, our team is available 8:00 AM – 10:00 PM Daily. We aim to respond to inquiries within 24 hours.