Who controls your information

Sarviqo™ is owned and operated by Wuhan Philomi Biotechnology Co., Ltd.. We collect and use personal information as reasonably necessary to run our store, provide customer service, process transactions, fulfill orders, improve service, protect operations, measure performance, and comply with applicable requirements.

Where relevant law treats certain advertising disclosures as a sale, sharing, or targeted advertising, rights and choices related to those activities are described below.

Information we collect

Depending on your interaction with us, we collect or process:

• Contact and delivery information, including name, address, email address, and telephone number.
• Order and transaction details such as purchased organizer, order reference, amount paid, tracking, returns, and refunds.
• Customer account details if you create or access an account.
• Messages, support requests, and information voluntarily submitted to us.
• Technical data such as IP address, browser, device information, cookie IDs, referring pages, and shopping interactions.
• Advertising or conversion events, such as viewed products, cart activity, and purchases, where measurement services are enabled.
• Payment information processed by Shopify and applicable payment processors; we do not store complete card numbers on our own servers.

How information reaches us

Information may be supplied directly by you, gathered automatically through first- or third-party cookies and similar technologies, or received from Shopify, payment processors, shipping and fulfillment partners, customer-service systems, analytics providers, and authorized advertising or attribution services.

Purposes and grounds for processing

We use information to provide the store and fulfill orders, answer inquiries, verify transactions, detect fraud, maintain account and website security, meet bookkeeping and legal requirements, assess performance, and improve our services. With applicable permissions or other legally valid grounds, information may support relevant advertising and analytics.

Where required, we rely on consent, contractual necessity, legitimate interests balanced with applicable rights, and compliance with legal obligations as appropriate to the particular activity.

Cookies, pixels & similar technologies

The site uses or may use cookies, pixels, server-side integrations, and related technologies to support cart and checkout operation, fraud prevention, site preferences, analytics, and advertising performance measurement.

Your browser may let you block or remove cookies. Where consent or choice mechanisms are required, available privacy settings and legally required opt-out preferences apply. Blocking necessary cookies can limit checkout or account functionality.

Advertising, attribution & AppLovin

We may work with advertising and measurement providers, including AppLovin when its services are enabled, to understand campaign activity, record advertising conversions, improve relevant product promotions, and measure effectiveness. Depending on the technology and consent settings, this processing may involve device information, advertising identifiers, interaction events, and limited transaction-related event data.

AppLovin describes its privacy practices at legal.applovin.com/privacy. We do not intentionally send payment-card credentials or sensitive protected information in advertising event fields.

Service providers & disclosures

We disclose information to service providers where needed for legitimate store operations, including Shopify, payment providers, couriers, fulfillment and warehouse partners, customer-support systems, hosting, security, fraud prevention, accounting, analytics, marketing, and advertising providers. We may disclose information when the law requires it or to protect legitimate legal rights.

We do not rent personal information to unrelated parties for their independent purposes. Advertising-related disclosures may nevertheless qualify as sale or sharing under some privacy laws, even without monetary payment.

Sale, sharing & targeted advertising choices

Eligible customers may request that we stop activities classified by applicable law as sale, sharing, targeted advertising, or cross-context behavioral advertising. Email service@sarviqo.com with the subject “Do Not Sell or Share My Personal Information.”

Where required, we will apply legally valid consent decisions and recognized opt-out preference signals to applicable advertising processing. We may need limited information to identify the relevant account or request.

Shopify and payments

Sarviqo™ uses Shopify for e-commerce functionality. Shopify and selected payment providers process data required for checkout, transaction handling, fraud protection, order administration, and related services according to their own notices and applicable agreements.

Our website does not independently retain complete credit or debit card numbers.

Information retention

We retain records only as reasonably needed for completing transactions, customer assistance, delivery administration, legal compliance, accounting, dispute resolution, fraud prevention, security, and legitimate business analysis. The period varies with the category of information and applicable legal obligations.

Your access, correction & deletion rights

Depending on where you live, you may have rights to request access to personal data, correct inaccuracies, obtain a copy, delete eligible information, or limit specified processing. Requests can be submitted to service@sarviqo.com. We may request reasonable verification before responding to protect customer data.

Marketing communications

Where we send marketing communications, you may unsubscribe using the instructions provided in the message or by contacting customer service. Opting out of marketing does not stop necessary transaction, shipping, safety, or account communications.

Data security

We use reasonable organizational and technical safeguards intended to protect personal information against unauthorized access, loss, or misuse. No internet or storage system can be guaranteed completely secure. Please protect your own account credentials and report suspicious communications promptly.

Sensitive information & children

Our decorative wall organizer store is intended for general shoppers, not directed at children. We do not knowingly process children’s personal information in violation of applicable law, and do not intentionally use sensitive or protected health data to target ads or send such data to AppLovin.

Please do not include identity documents, payment-card security codes, health records, or other unnecessary sensitive information when contacting us.

International handling

We operate from China and serve customers in other locations. Shopify, fulfillment providers, and other services may process personal information across national borders. Where legally required, such processing is subject to applicable safeguards and transfer obligations.

Third-party services

External websites, payment services, social platforms, and advertising providers may apply their own privacy rules. We encourage you to read their policies when you interact directly with those services.

Changes to this policy

We may revise this notice as our technologies, operational practices, or legal requirements evolve. We will display the current version on this page and update the revision date when changes are made. Material changes will be communicated when required by law.

Contact and privacy requests

Submit privacy or advertising choice requests to service@sarviqo.com with the subject “Privacy Request.” Include enough information to describe your request without sending unnecessary sensitive data.

Our team provides service from 8:00 AM to 10:00 PM daily and aims to respond to inquiries within 24 hours. Statutory privacy request processing periods, where applicable, may be longer.